Shipping policy

SHIPPING POLICY

Processing Time
Once available, orders placed on this site are processed within 5 days after payment is confirmed. Processing times may vary during product launches, limited releases, or periods of high demand. Preorders are processed within 5 days of availability, which may take several months to produce.

Shipping Time
Once an order has shipped, delivery times vary depending on the destination and carrier. Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping
International shipping may be available to select locations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping Delays
mindvybe™ is not responsible for delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

Incorrect Address
Please ensure that your shipping address is accurate at checkout. mindvybe™ is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 5 days of delivery (or expected delivery date) with supporting documentation so we may review the issue.

Questions
If you have questions about shipping or delivery, please contact us using the contact information provided on our website.